Refund policy
Refund & Exchange Policy
We want you to love your purchase from us. Please review our exchange policy carefully before placing your order.
Exchanges
We accept eligible exchanges within 7 days of delivery.
To qualify for an exchange, merchandise must:
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Be unused and unworn
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Be in its original condition
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Include all original packaging
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Show no signs of wear, damage, or alteration
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Be accompanied by a receipt or proof of purchase
Items returned after the 7 day exchange period will not be accepted.
To request an exchange, please contact us at info@jk-accessories.com before sending your item back. We will provide you with instructions for your exchange.
Refunds
All sales are final. We do not offer refunds.
Approved returns are eligible for exchange only. Original shipping charges are non-refundable.
Personalized Items
Personalized or custom-made items are final sale and cannot be returned or exchanged.
If your personalized item arrives damaged or defective, please contact us so we can review the issue.
Damaged or Defective Items
Please inspect your order when it arrives.
If you receive an item that is damaged, defective, or incorrect, contact us as soon as possible at info@jk-accessories.com.
Please include your order number and photos showing the issue so we can assist you.
If approved, we will arrange an appropriate replacement or exchange.
Exchange Shipping
Customers are responsible for the shipping costs associated with returning an item for a standard exchange.
Original shipping charges are non-refundable.
We recommend using a trackable shipping service when returning merchandise. We are not responsible for return packages that are lost or damaged in transit.
For approved exchanges involving an item that arrived damaged, defective, or incorrect, please contact us before shipping the item so we can provide appropriate instructions.
Exchange Processing
Once your returned item is received and inspected, we will notify you regarding the status of your exchange.
Replacement delivery times may vary depending on the destination and product availability.
Questions?
If you have any questions about an exchange or your order, please contact us:
Email: info@jk-accessories.com